I architect guest journeys through digital marketing, software, integrations, and the ops behind them.
Most properties no longer have a revenue manager or a marketing lead — and the labour market says they won't get them back. Meanwhile they're expected to operate five to ten disconnected systems just to fill their rooms.
So guest acquisition becomes a staffing problem, and it will get outsourced — the way accounting and IT did before it. The winner isn't whoever has the best software; it's whoever has someone to run it.
In hotel tech the usual path is the reverse. Here the product followed the operation — which is why we know what it has to do.
The software is built first, and only later does it show whether the builder understands how hotels actually work.
First we did the daily guest acquisition, for real clients. The RoomSome booking engine grew out of that, then Loyalty — and from it we are building a full technology ecosystem.
A team that operates hotel guest acquisition. Everything that brings the guest in — and keeps them — under one contract, aligned to the hotel's revenue goal.
The software provides access and scale; the service layer provides the expertise that actually brings guests in — at the right cost, and at the right quality.
One system instead of ten — so the guest journey stops breaking between tools.
The technology ecosystem behind MORGENS. A booking engine at its core, with modules serving each stage of the guest journey built around it. Deliberately PMS-independent: it works alongside the hotel's existing system rather than replacing it.
dashed items are in development
Guests increasingly ask ChatGPT, Gemini and Google's AI where to stay — yet most hotels are invisible in those answers.
Mentio shows how often a hotel gets recommended in AI accommodation results — in Hungarian, English and German — and where it can move up.
mentio.hu →A broken funnel, an outdated booking flow, or a “that's just how hotels do it”? Write — I'll want to rebuild it better.
hello@katonazoli.hu →